FAQ

Questions, answered

  • A done-for-you, 7-day reactivation campaign for US med spas and aesthetic clinics.

    AI text and voice bring the people already in your database (past clients, old leads, dormant contacts) back as booked, paid appointments. No new ad spend.

  • Hand Lumé your client list and treatment menu, join an onboarding call, and approve the campaign before it goes out. That’s your part done.

    We do the rest: the CRM connection, a 4 to 7 day message sequence, digital gift vouchers, a package page that takes deposits, and a live sales tracker.

  • Lumé works with the one you already use, so your team has nothing new to learn.

    Vagaro, Boulevard, Mindbody, Zenoti, PatientNow, Mangomint, GlossGenius, Jane, or whatever holds your client list.

  • A Lumé campaign launches 14 to 30 days from signing. The campaign itself runs for 7 days.

  • Lumé’s outreach is personal, never a blast. Each client gets a message written to them, and the first touch is a gift, not a discount.

    Every reply is handled live.

  • If a Lumé campaign doesn’t make your money back, you don’t pay for it. That’s our guarantee, in writing.

  • Software hands your team a tool to run. An agency charges a retainer and buys ads.

    Lumé runs the whole campaign for you, from the first gift to the paid deposit, with the clients already in your database.

  • Lumé works with US med spas and aesthetic clinics. We take on 2 to 4 clinics a month, and we choose each one.

    Apply through “See if you qualify”. Our team calls you to pre-qualify, then you meet Niko, our founder.

  • Yes. A clinic can run a Lumé campaign on its database every 3 to 4 months.

    Platinum By April followed $111K in 3 days with $87K over a single weekend, about 3 months later.